1. Your personal details will be held by Libertine Energy Surveys in accordance with the Data Protection Act (1998) and will be used only for the production of an EPC.
2. We will not pass on your information to any third party or commercial organisations unless required to do so in order to provide the service as instructed by you or required to do so by UK law. When required to do so, we will ensure that the privacy policy of any such organisations or individuals is compliant with our policy.
3. We respect your privacy completely and all client information is treated as private and confidential, even after the client is no longer a customer.
4. We will provide you with a copy of your personal information on request.
5. Our web site may contain links to other sites and organisations that may request information from you. We are not responsible for the privacy practices or content of other web sites which link to or from our site.

Data Protection Act 1998
1. Under the Data protection Act 1998 we will not pass on your private information to any person or company unless we are compelled to do so by UK law.
2. Your personal information will be stored by Libertine Energy Surveys for a period of 15 years from the date of issue of your Energy Performance Certificate. The period of 15 years is set by our accreditation body.

Information Commission
Libertine Energy Surveys are registered with the Information Commission (https://www.ico.org.uk) as of 16th September 2026. We agree to process and store your information in line with the policies and procedures set out by the Information Commission. 

You can view our Information Commission registration certificate here: https://ico.org.uk/ESDWebPages/Entry/ZC250463.

Other
If you have any concerns or complaints about the way in which we have dealt with your privacy and/ or data, please contact the following in order:
1. Our complaints policy/ procedure.
2. Our accreditation body: Elmhurst Energy.
3. The Information Commission.

This privacy policy may be altered or updated at our discretion for the purposes of good practice and to comply with UK law. This will be done without prior notice to you.

Updated: 16th September 2026